Casablanca: setting up safe home oxygen therapy for a COPD patient
How MediUnit delivered, installed and trained a Casablanca family for long-term home oxygen therapy in under 5 days after the pulmonary prescription.
The prescription and context
68-year-old patient, GOLD stage 3 COPD, resting hypoxaemia confirmed by blood gas. Pulmonologist at Clinique Badr (Casablanca) prescribed 16h/24 long-term oxygen therapy, 2 L/min at rest, 3 L/min on exertion. Family lives in a 3-bedroom apartment in Maârif. Request sent to MediUnit Wednesday evening via WhatsApp.
The 5-day journey
The journey follows a MediUnit protocol tested on 100+ Moroccan respiratory homecare installations.
- Day 0 (Wed evening) — first WhatsApp contact with prescription photo. MediUnit reply: quote sent within 90 min with two options (Yuwell 8F-5L and DeVilbiss 525KS).
- Day 1 (Thu) — family confirmation, cash payment. Pack preparation at MediUnit: 5L concentrator, paediatric + adult nasal cannulas (10 pairs), humidifier, backup flowmeter, 7m extension tubing.
- Day 2 (Fri) — delivery + install by a MediUnit technician. Room choice (away from bed for noise, near a dedicated socket), positioning, 2L and 3L tests for 30 min, patient SpO2 check (rose from 87% to 96%).
- Day 2-3 — training of spouse and son: humidifier cleaning, dust filter change, emergency signage, MediUnit 24/7 emergency number, power-cut handling.
- Day 5 (Mon) — MediUnit follow-up call. Patient stable, family at ease. Automatic consumables renewal scheduled every 60 days.
Budget and CNOPS billing
Yuwell 8F-5L concentrator: 8,500 MAD excl. VAT. Accessories (cannulas, humidifier, extensions, backup masks): 1,200 MAD excl. VAT. Install + training: 400 MAD excl. VAT. Total: 10,100 MAD excl. VAT (12,120 MAD incl. VAT). Family submitted invoice to private insurer (CMIM), reimbursed 75% of the concentrator. Monthly consumables (fresh cannulas, filters, distilled water) billed as 320 MAD excl. VAT/month subscription.
Request a MediUnit quote
To start home oxygen therapy in Morocco, contact MediUnit via WhatsApp with the pulmonary prescription. Quote within 2h, delivery/install/training within 48h across all major cities (Casablanca, Rabat, Marrakech, Tangier, Fès, Agadir, Meknès, Kénitra).
Respiratory category
Next step
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