Privacy & Data

Privacy Policy

This policy explains what data MediUnit collects, why it is processed, and how we protect information linked to your orders, accounts, and logistics requests.

Last updated: March 18, 2026

Data collected

We collect only the data needed for account creation, delivery, invoicing, support, and commercial compliance.

Limited use

Your data is used to process orders, issue commercial documents, secure access, and support clinical and logistics follow-up.

Stronger protection

We limit internal access, log sensitive operations, and do not resell your data to advertising networks.

1. Data processed

Depending on how you use the site, we may process the following categories of data:

professional identity: first name, last name, clinic, company, and role
contact details: email, phone number, shipping and billing addresses
order data: cart, purchase history, invoices, delivery records, and compliance documents
technical data: session logs, IP address, browsing activity, and cookies strictly needed for authentication and security
optional administrative data: tax or company identifiers provided for business invoicing

2. Purposes of processing

create and manage your user or organization account
process orders, shipments, returns, credit notes, and service communications
issue invoices and business documents for the B2B relationship
control access, prevent abuse, and secure the platform
respond to support, WhatsApp, email, or logistics follow-up requests
meet our legal, accounting, tax, and commercial traceability obligations

3. Data sharing

MediUnit shares data only with third parties required to run the service:

carriers, logistics agents, and delivery partners
hosting, transactional email, observability, and application infrastructure providers
accounting, tax, or competent authorities when legally required

We do not resell customer personal data. No bank card data is stored on the platform because the current payment model is offline.

4. Retention, security, and rights

account data is retained while the business relationship or account remains active
invoice and order data is retained according to applicable legal requirements
you may request access, correction, or deletion where that remains compatible with our commercial and accounting obligations
privacy requests can be sent to [email protected]

If you use an organization account, your employer or organization may also access the data needed to manage orders and internal permissions.

A question about your data?

Our team can answer questions about data processing, retention, business documents, and organization access.

[email protected]WhatsApp